VConnect is Vtechnologist’s cloud telephony solution that empowers businesses with a flexible, internet-based communication system, eliminating traditional hardware and enabling seamless connectivity from anywhere
Our UC & CC bundles deliver a comprehensive suite of features that are simple to use. Vtech Cloud Telephony solutions provide seamless connectivity, scalability, and robust features like call routing, analytics, and integrations with business applications. Leveraging the flexibility of our solution, organizations ensures reliable communication while reducing infrastructure costs and simplifying system management. Transform your workflow with Vtechnologist Solution in Singapore, and keep your teams connected like never before. We offer UC & CC bundles for a rich level of feature and simple consumption. Contact us for more details.
Connect Effortlessly
- Cloud-based telephony and call control
- Automated Attendant
- Voicemail
- Team engagement and conferencing
- Enabled work from home (WFH) mode
- Reliable mobility (work from anywhere)
Contact Center
- Voice contact center monitoring and reporting (Historical & Real-time)
- Support self-service touch points via Interactive Voice Response (IVR)
- 100% Call Recordings
- Integration/API capability for optional CC applications
Cost Effectiveness
- Eliminates Expensive Hardware.
- Reduces the need for costly hardware investments and minimizes associated maintenance expenses.
- Reduces Communication Costs by leveraging VoIP technology, it significantly lowers phone bills compared to traditional phone systems.
Flexibility and Scalability
- Scalable Solution: Designed to grow with your business, it allows for seamless scaling, enabling you to add users and features without disruption.
- Easy Integration: It integrates seamlessly with popular CRMs streamlining customer interactions and improving efficiency.
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Our Solution
We offer comprehensive Telco solutions to keep your business connected and efficient, including software-based Softphones for remote communication, Physical and IP Phones to enhance infrastructure, CTI pop-ups for CRM-integrated service, and Backend System Integration for seamless application connectivity and automation—tailored to your business needs.
Beyond the Basics: Discover Our Value-Added Functionality
We believe in empowering your business with more than just communication. Explore the intelligent features that drive efficiency and enhance your overall experience.
Unified Communication
Gain a comprehensive suite of communication tools, including voice, chat, and SMS, all seamlessly consolidated into a single, intuitive platform.
Advanced Call Management
Elevate customer service and boost team productivity with sophisticated call routing, intelligent queuing, and robust call center capabilities.
User-Friendly Interface
Experience unparalleled ease of use with an intuitive design that ensures quick adoption and effortless navigation for all users.
Work Anywhere
The system provides a multifunctional web app with inclusive unified communication features, enabling users to make calls from their browser, control their IP phone or smartphone.
IVR
Our Interactive Voice Response (IVR) solutions empower your business to automate and manage incoming calls efficiently. Whether you’re a small business or a large enterprise, our customizable IVR systems ensure that your callers reach the right department quickly—improving satisfaction and reducing operational costs.
CTI
Incoming caller information pop up on agents’ screens so they can understand the context of the call and help caller more effectively. Deliver faster, more personalized service by integrating your phone system with your CRM or helpdesk platform. Instant caller info helps your team respond smarter.
